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Privacy Policy

App Name: TVU-IAS
Developer & Publisher: Probit Softech Pvt. Ltd.
Effective Date: February 10, 2026

Probit Softech Pvt. Ltd. has developed the TVU-IAS mobile application (“TVU-IAS”) to provide convenient access to services and information related to Thiruvalluvar University, such as student portals, examination results, notifications, timetables, and other academic/administrative features.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.

By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

  1. A. Personal Information You Provide Directly
    • University credentials: Registration Number / Roll Number / Enrollment Number, Date of Birth
    • Contact details: Mobile Number, Email address (for login, notifications, password recovery)
    • Profile information: Name, Department, Course, Semester/Year
    • Uploaded files/documents: Photographs, hall tickets, certificates, or other documents voluntarily submitted
  2. B. Automatically Collected Information
    • Device & technical data: Device model, OS version, unique identifiers (Android ID), IP address, app version, crash reports
    • Usage data: Features accessed, screens visited, timestamps, interaction patterns
    • Approximate location: City/region level (derived from IP address or network)
  3. C. Information from University Systems

    Limited data fetched from Thiruvalluvar University portals (with authentication), such as results, attendance summaries, notices, or profile details.

Note on Future Integrations: Payment gateways and analytics services (e.g., Firebase) are not currently integrated. If added in future updates, this policy will be updated accordingly.

2. How We Use Your Information

  • Authenticate your identity and provide secure access
  • Deliver personalized academic information and push notifications
  • Improve app functionality and troubleshoot errors
  • Send essential communications
  • Detect and prevent unauthorized access or fraud
  • Comply with legal requirements including the Digital Personal Data Protection Act, 2023 (India)

3. Sharing of Information

We do not sell your personal information.

  • With Thiruvalluvar University authorities for academic/administrative purposes
  • With service providers under confidentiality agreements
  • When required by law or court order
  • During merger, acquisition, or asset transfer (with notice where feasible)

4. Data Retention

We retain personal data only as long as necessary to provide services or comply with university/government retention requirements. Data is anonymized or securely deleted after the required period.

5. Your Rights

  • Access, correct, or update personal information
  • Withdraw consent (may limit app functionality)
  • Request deletion (subject to record-keeping requirements)
  • Opt out of non-essential notifications

To exercise these rights, contact us using the details below.

6. Children's Privacy

The App is intended for students and associated individuals (generally 18+). We do not knowingly collect data from children under 18. If discovered, it will be deleted immediately.

7. Security

We use reasonable technical and organizational safeguards (such as encryption in transit and access controls). However, no internet-based system can guarantee absolute security.

8. Third-Party Links & Services

The App may link to the official Thiruvalluvar University website: www.tvu.edu.in. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the App and/or on our website. Continued use constitutes acceptance of changes.

10. Contact Us

Probit Softech Pvt. Ltd.
Email: tech@pspl.world

For university-specific queries, visit: https://www.tvu.edu.in